AirHelp acquired ClaimCompass, a Bulgarian air-passenger-rights platform, to expand its claims capabilities and market reach.
SourceAirHelp helps air passengers get compensation for delayed, cancelled…
Public company, workplace, funding, and market signals
AirHelp is a Berlin-based travel-tech company that helps air passengers claim compensation for delayed, cancelled, missed-connection, overbooked, and denied-boarding flights, and sells AirHelp+ protection/membership on a no-win-no-fee model.
Primary product
Flight compensation claims platform plus AirHelp+ travel protection/membership
Founded
2013
Headquarters
Warschauer Platz 11-13, 10245 Berlin, Germany
Team size
201-500
Work style
Hybrid
Industry
Travel Technology
Sub-industry
Air passenger rights / flight compensation claims management
Offices
0 jobs at AirHelp
Check back later for new openings
Business model
Stage
Secondary Market
Total raised
$16.8M
Latest round
Secondary Market · Mar 2025
Leadership
Founder & Chairman
Chief Human Resources Officer / Managing Director
Chief Legal Officer and Head of Corporate Affairs
VP of Product Growth
Chief Insurance Officer
Software Engineering Manager
Irena Lauer
Chief Customer Officer
Aleksandra Kasiewicz-Kowalska
Head of Legal Operations
Investors
Purpose-driven, global, and collaborative; AirHelp emphasizes curiosity, growth, resilience, customer obsession, and building products that improve travel experiences.
Work style
Hybrid
Visa sponsorship
Limited
Compensation
Public engineering job ads in Poland show monthly salary bands such as 15,000-25,000 PLN for full-stack roles, 18,000-25,000 PLN for senior product managers, and 18,000-23,000 PLN for senior software engineers; the company also advertises a no-win-no-fee consumer model and AirHelp+ membership pricing externally.
Benefits
Pricing
No win, no fee; AirHelp keeps a 35% fee including VAT from successful claims, and AirHelp+ is sold as a membership/subscription with additional protection and perks.
Differentiators
Technology
Customers
Competitors
Estimated revenue
$150M-$200M
Estimated monthly visits
668.5K
AirHelp acquired ClaimCompass, a Bulgarian air-passenger-rights platform, to expand its claims capabilities and market reach.
SourceAirHelp announced the acquisition of Dutch rail-tech company Trein Vertraging to expand beyond air claims into multi-modal travel compensation.
SourceAirHelp LinkedIn · Jun 2026
AirHelp posted about the EU's revised EC261 framework, emphasizing preserved compensation rules and updated claim timelines.
PR Newswire · May 2025
AirHelp launched its new flight and claim tracker with free unlimited flight tracking, compensation alerts, and AirHelp+ upsell features.
AirHelp · Mar 2025
AirHelp released its 2025 Air Passenger Rights Guide and cited a survey showing broad knowledge gaps among U.S. travelers.
AirHelp · Mar 2025
AirHelp announced a secondary minority investment from Abry Partners and said the company had been profitable for several years.
TravelDailyNews · Nov 2024
AirHelp acquired ClaimCompass to strengthen its flight-compensation platform and expand claims capabilities.