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Feb 2026Publicly rebranded from Zimi to Handled and pivoted from cross-border commerce to post-order operations automation.
SourceAutomating post-order operations for e-commerce brands and 3PLs
Company research
Public company, workplace, funding, and market signals
Overview
Handled (itshandled.ai), formerly Zimi, is a New York–based AI operations automation platform for omnichannel CPG brands and 3PLs. It connects to ERP, 3PL, co-manufacturer, and sales-channel systems to automate post-order and back-office workflows such as purchase orders, inventory visibility, shipment exceptions, invoicing, and reporting.
Primary product
AI-powered operations automation platform for commerce / post-order operations
Founded
2023
Headquarters
New York City, New York, United States
Team size
1-10 employees
Industry
Software Development
Sub-industry
AI operations automation for e-commerce / post-order commerce workflows
Offices
New York City, New York, United States
Open Positions
0 jobs at Handled
No open positions
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