EIN Presswire · Jan 2026
Press release on Chatfuel’s AI receptionist, which automates appointment scheduling, reminders, intake, triage, and routine patient communication for clinics and private practices.
Company research
Public company, workplace, funding, and market signals
Overview
Chatfuel is a San Francisco-based, fully remote conversational AI and social commerce platform that helps businesses automate lead qualification, sales, bookings, reminders, and support across Instagram, Facebook Messenger, WhatsApp, and TikTok. In 2025-2026 it has been repositioning from a chatbot builder toward an AI-native operating system / AI assistant for SMBs and clinics.
Primary product
No-code AI chatbot and sales/support automation platform for social messaging channels
Founded
2015
Headquarters
San Francisco, California, United States
Team size
20-30 employees
Work style
Remote
Industry
Technology, Information and Internet
Sub-industry
Conversational AI / chatbot automation / customer engagement software
Offices
490 Post Street, Suite 526, San Francisco, CA 94102, USA
Business model
SaaS subscription
Freemium
B2B software
Plan-based tiers
Funding
Stage
Seed
Total raised
$1.7M
Latest round
Seed · Oct 2025
Latest amount
$1.5M
People & investors
Leadership
Chief Executive Officer
Chief Operating Officer
Head of Engineering
Head of Product
Head of Support
Head of Marketing
Partner for conversational AI solutions
Work & culture
Remote-first, globally distributed, and collaboration-heavy. Public materials emphasize a mission-driven team, online meetups, equal voices, knowledge sharing, and a culture that values employee comfort and continuous learning.
Work style
Remote
Compensation
No public salary bands were found. Public job/careers materials emphasize benefits such as remote work, medical insurance, wellness perks, language learning, and flexible team culture rather than disclosed pay ranges.
Benefits
Remote work
Medical insurance
Unlimited sick days
English lessons
Yoga lessons
Random Coffees with colleagues
Product & market
Pricing
Freemium with paid subscription tiers; public plans include a free Chatfuel Light tier and AI PRO at $49/month
Differentiators
- —Official Meta Partner and WhatsApp Business Solution Provider
- —No-code conversational automation for social channels
- —Automates lead qualification, bookings, reminders, follow-ups, and support
- —Built around social commerce and DM-based customer journeys
- —Fast setup / AI agent positioning rather than traditional chatbot-only workflows
- —Claims training on large volumes of real customer conversations
Technology
OpenAI
Stripe
Microsoft Azure
PostHog
Netlify
Facebook Messenger API
WhatsApp Business API
Instagram API
TikTok
Node.js
React
Python
GraphQL
Docker
Celery
Firebase
GitLab
Google Analytics
Intercom
Tableau
Customers
150,000+ businesses
7M+ businesses since 2015
Adidas
Netflix
Nissan
Visa
T-Mobile
LEGO
eCommerce brands
Small local businesses
Clinics and wellness practices
Competitors
ManyChat
Botpress
Rasa
PolyAI
Botsify
Verloop
ChatBot
Comm100
Scale & contact
Estimated revenue
$1M-$10M
Estimated monthly visits
279.6K
Traffic estimate as of Jun 2026
Latest news
Starter Story · Dec 2025
Interview-style article with CEO Fedor Pak about Chatfuel’s pivot into an AI-native booking platform for clinics and wellness businesses and the revenue implications of the new product line.
OpenPR · Oct 2025
Company release describing Chatfuel’s move toward an AI-native operating system for SMBs, its Meta partnership, and the new funding round led by Pre-Seed to Succeed.
FinSMEs · Oct 2025
Reports Chatfuel raised $1.5M in seed funding led by Pre-Seed to Succeed, with participation from Alber Blanc fund and several angel investors, and says the capital will support product development and international expansion.
Chatfuel Blog · Mar 2025
Official blog post explaining WhatsApp Coexistence and how Chatfuel uses it to add AI and automation to existing WhatsApp Business numbers.
Jobs and careers at Chatfuel
0 jobs at Chatfuel
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