Layoff
Mar 2020GeekWire reported Zenoti cut about 3.5% of its worldwide staff, or roughly 17 employees, during the early COVID-19 disruption.
SourceCompany research
Public company, workplace, funding, and market signals
Overview
Zenoti is an AI-native vertical SaaS platform for beauty, wellness, medspa, salon, barbershop, and fitness operators, helping businesses manage bookings, POS, CRM, employees, inventory, payments, marketing, and AI-driven workflows.
Primary product
AI-native cloud software platform for salons, spas, medspas, fitness centers, and barbershops
Founded
2010
Headquarters
Bellevue, Washington, United States
Team size
900-1,200 (approx.)
Industry
Software Development
Sub-industry
Vertical SaaS for beauty, wellness, spa/salon, medspa, and fitness management
Offices
Bellevue, Washington, USA
Brisbane, Australia
Dubai, UAE
Hyderabad, India
Jakarta, Indonesia
Funding
Stage
Late-stage private / Series D unicorn
Total raised
$331M
Latest round
Series D · Jun 2021
Latest amount
$80M
People & investors
Leadership
Founder & CEO
President & Chief Operating Officer
Founder
Work & culture
Zenoti describes its culture around trust, agility, continuous learning, inclusivity, and growth. It emphasizes cross-functional work across locations and time zones, employee resource groups, community partnerships, and a strong customer-first mission.
Compensation
Public job postings advertise attractive or best-in-industry salary, company equity, performance bonuses, and benefits such as medical coverage for employees and immediate family; some listings also mention an employee stock purchase plan.
Benefits
company equity
performance bonuses
employee stock purchase plan
health insurance
dental insurance
Product & market
Pricing
Customized quote-based subscription pricing, with AI capabilities packaged in AI Plus
Differentiators
- —AI-native vertical SaaS built specifically for beauty/wellness/fitness workflows
- —all-in-one platform replacing multiple point solutions
- —specialized AI agents embedded directly in workflows
- —white-glove migration and implementation
- —24/7 global support with priority support for higher tiers
- —strong compliance posture (SOC 2 Type II, HIPAA, PCI DSS, GDPR, ISO 27001, CCPA)
- —open APIs and webhooks for extensions and custom workflows
- —deep operational data across 30,000+ businesses
Technology
.NET/C#
Scale & contact
Estimated revenue
$100M-$150M
Estimated monthly visits
5.4M
Traffic estimate as of May 2026
Signals & risks
Acquisition
Sep 2021Zenoti acquired SuperSalon to strengthen its position in salon and spa software and expand into large standalone salon accounts.
SourceLatest news
Zenoti Press / PRNewswire · Apr 2026
Zenoti expanded its AI Workforce with new medspa-focused agents and said the platform serves 30,000+ businesses across 50 countries and processes billions in annual bookings and payments.
Zenoti Press / PRNewswire · Feb 2026
Zenoti expanded its AI-powered platform into fitness, highlighting AI Lead Manager and AI Concierge and citing customer results such as reduced churn and improved lead-to-member conversions.
PRNewswire · Dec 2025
Zenoti said it helped customers generate over $1 billion in incremental revenue and is accelerating R&D hiring to support AI capabilities.
PRNewswire · Sep 2025
Zenoti launched its AI Workforce with agents such as AI Receptionist, AI Concierge, AI Lead Manager, AI Marketer, AI Scribe, and AI Dispute Manager.
Open Positions
36 jobs at Zenoti
Senior Product Specialist - Customer Onboarding
On-siteProfessional ServicesHyderabad, Telangana, IndiaToday
On-site