LinkedIn · Jul 2026
Cero said 100 million patients have used its technology and that it will sponsor and present at the HIMSS Chile Executive Summit in Santiago.
Automated communication between hospitals and patients in Latam
Company research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
Cero.ai is a Chile-based healthtech / IT services company that automates patient communications for hospitals and clinics over WhatsApp, helping confirm, reschedule, and manage appointments at scale. Public sources conflict on founding year and funding totals, so this profile uses the best-supported public signals rather than private assumptions.
Primary product
WhatsApp-based patient communication and appointment coordination platform
Founded
2017
Headquarters
Santiago, Chile
Team size
30-40
Work style
Flexible
Industry
IT Services and IT Consulting
Sub-industry
Healthcare communication / patient coordination software
Offices
Santiago, Chile (HQ)
Santiago, 20202, Chile
Santiago, Región Metropolitana, Chile
Business model
B2B SaaS
usage-based pricing per completed patient coordination task
Funding
People & investors
Leadership
Luis Felipe Rodríguez Besa
CEO & Co-founder
Co-founder & CTO
Co-founder
Work & culture
Mission-driven, patient-first culture with a strong emphasis on direct collaboration, empathy in patient communications, and practical problem-solving for healthcare operators.
Work style
Flexible
Compensation
No public compensation bands or benefits package were disclosed on the public sources reviewed.
Product & market
Pricing
Usage-based / pay per completed patient communication or coordination task; demo-led enterprise sales.
Differentiators
- —WhatsApp-first patient communication without a patient portal or app
- —Natural-language handling of colloquial replies, emojis, and typos
- —Integrates with existing agenda / CRM systems
- —Patient-centered, low-friction communication workflow
- —Usage-based model tied to completed coordination work
- —Large operating scale across hundreds of health centers
Technology
WhatsApp
Google Cloud Platform
Google Cloud
Python
Git
Docker
SQL
HubSpot
Salesforce
Google Workspace
Lusha
LinkedIn Sales Navigator
OpenVPN
Notion
GitHub
Microsoft 365
Customers
Hospitals
Clinics
Health centers
Public health institutions in Chile
Norden Dental Care
Scale & contact
Estimated revenue
~$3.8M ARR estimate (third-party estimate)
Estimated monthly visits
10.3K
Traffic estimate as of Jun 2026
Latest news
LinkedIn · Jun 2026
Cero described a project linking 20,000 oncology waiting-list patients with FONASA and said the work was cited in the presidential public report.
LinkedIn · Sep 2025
Luis Felipe Rodríguez Besa said Cero’s AI agents completed more than 20 million coordination tasks in the last 12 months across 300+ healthcare centers in Latin America.
IMFD · Feb 2025
IMFD and Cero.ai were awarded a Ministry of Health project on prioritizing patients on waiting lists using AI, with a focus on privacy-compliant models and interoperable waiting-time data.
Diario Salud · Aug 2022
The article described Cero.ai as a SaaS AI platform using WhatsApp to automate patient communication, reduce support costs, and increase touchpoints, with integrations including Dentalink, Sked24, Medilink, Genesys, and Agendapro.
Jobs and careers at Cero
0 jobs at Cero
No open positions
Check back later for new openings