BusinessOnBot LinkedIn · May 2026
BusinessOnBot announced Messenger support joining its ecosystem, expanding its unified support experience across channels.
Automated user acquisition & selling on WhatsApp for businesses
Company research
Public company, workplace, funding, and market signals
Overview
Bengaluru-based YC W21 software company building a WhatsApp-first omnichannel support, marketing, and engagement stack for D2C brands, SMBs, and enterprises.
Primary product
AI-powered omnichannel commerce and support platform for WhatsApp, web chat, Instagram, email, SMS, and RCS
Founded
2020
Headquarters
Bangalore, Karnataka, India
Team size
40-50
Work style
Onsite
Industry
Information Technology & Services
Sub-industry
Conversational commerce / omnichannel customer engagement SaaS
Offices
Urban Vault HSR Layout, 5th Floor, 6/A 18th Cross Rd, Sector 3, HSR Layout, Bangalore, Karnataka 560102, India
Business model
B2B SaaS
subscription software
usage-based messaging
enterprise sales
Funding
Stage
Seed
Total raised
$3.4M
Latest round
Seed · Jan 2024
People & investors
Leadership
Co-Founder & CEO
Co-Founder
Co-Founder
Co-Founder & CTO
VP - Sales and Marketing
Head of Partnerships
Founding Member
Lead Account Executive - Founder's Office
Growth Lead - Product GTM / Entrepreneur in Residence
Work & culture
Public job posts and company profiles point to a fast-moving, founder-accessible, technology-first team that expects hands-on ownership, strong collaboration between business/product/engineering, and a build-fast mentality. Public signals also suggest an office-centric Bengaluru work style.
Work style
Onsite
Compensation
Public job posts show salary bands and equity for some roles, plus cash-and-stock offers. Examples include a Lead Software Engineer role at roughly $40K-$60K with equity, Product Manager at about ₹800K-₹1.1M INR with equity, and a Mobile App Developer role at about ₹100K-₹1.5M INR. Public benefits signals also include health benefits, ESOPs, and festival snacks; no formal public compensation policy was found.
Benefits
Free snacks & grubs on major festivals
Mid-term appraisal
Health benefits
Bring your dog to work
Sponsored meetups across India
Competitive cash and stock compensation
ESOPs with clear structure
Flexible working hours
Product & market
Pricing
Tiered subscription plans plus usage-based messaging charges; enterprise pricing appears quote-based/proposal-driven.
Differentiators
- —WhatsApp-first omnichannel commerce and support
- —Vernacular-language support and storefront flows
- —Attribution-based marketing and retargeting
- —Unified inbox across WhatsApp, web/app chat, Instagram, email, SMS, and RCS
- —AI agent and automated support workflows
- —Storefront ordering and cart recovery inside chat
- —Delivered-message-only billing for campaigns
- —Deep Shopify, WooCommerce, and payment integrations
Technology
Node.js
TypeScript
React
React Native
Angular
Python
JavaScript
PostgreSQL
MySQL
AWS
WhatsApp Business API
Shopify
WooCommerce
HubSpot
Freshdesk
Freshsales
Stripe
Google Analytics
New Relic
Sentry
Customers
D2C brands
SMBs
Shopify merchants
WooCommerce brands
Enterprise customers
Competitors
HubSpot
Zendesk
Freshworks
Intercom
Incent
Saada
Scale & contact
Estimated revenue
₹10-₹50 Cr (as of Mar 31, 2025)
Estimated monthly visits
17.3K
Traffic estimate as of Apr 2026
Latest news
BusinessOnBot LinkedIn · Nov 2025
BusinessOnBot highlighted an Auto Retry workflow for Go Seva, claiming higher deliverability and improved ROAS through automatic resend of undelivered messages.
BusinessOnBot LinkedIn · Nov 2025
BusinessOnBot announced a partnership with Adbuffs to help D2C brands turn performance spend into predictable revenue through automations.
BusinessOnBot LinkedIn · Oct 2025
BusinessOnBot announced a partnership with Merito to combine data intelligence with conversational commerce for D2C brands.
Cashfree Payments · Jan 2025
Cashfree and BusinessOnBot announced a partnership to bring Cashfree payment links directly into WhatsApp conversations, reducing checkout friction for D2C brands.
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