BuildOps

SaaS platform for commercial contractors.

buildops.com

HQ: Remote

Enterprise Software

Company research

Public company, workplace, funding, and market signals

Updated Aug 16, 2026

Overview

BuildOps is an AI-native software platform for commercial contractors. It replaces disconnected tools and manual workflows with a single system for service management, project management, financials, sales, CRM, and field operations.

Primary product

AI-native commercial contractor management platform (OpsAI + all-in-one service, project, financial, and CRM workflows)

Founded

2018

Headquarters

Santa Monica, California, United States

Team size

201-500

Industry

Software Development

Sub-industry

Commercial contractor / construction SaaS

Offices

Los Angeles, California, United States

Toronto, Ontario, Canada

Raleigh, North Carolina, United States (announced 2025 expansion hub)

Business model

B2B SaaS

Enterprise software

Vertical SaaS

Funding

Stage

Series C

Total raised

$225.8M

Latest round

Series C · Mar 2025

Latest amount

$127M

Series C

Mar 2025 · Meritech Capital

$127M

Series B

May 2023 · 01 Advisors and Fika Ventures

$50M

Series A

May 2022 · N47

$43M

Seed

Nov 2019

$5.8M

Pre-Seed

Nov 2018

People & investors

Leadership

Alok Chanani

Co-Founder & CEO

John Laino

Chief Operating Officer

Dzmitry Markovich

CTO

Nima Rahimi

Chief Legal and People Officer

Colin Piper

Chief Marketing Officer

Chris Karcher

VP, Product

Cassidy Lynne

VP, Product

Allison McFarland

Head of Talent

Oliver Moorhouse

Head of Channel Management

Scott Possiel

Director of Customer Success

Glen Tipton

Director of Solution Engineering

Brandon Vo

Director, Corporate Development

Founders

Steve Chew

Co-Founder, COO, and CPO

Investors

Work & culture

Public sources describe BuildOps as fast-growing, customer-obsessed, and mission-driven for the trades. Recent hiring and leadership posts suggest a scaling, high-performance culture with emphasis on AI and operational excellence.

Compensation

Public evidence suggests competitive, growth-stage compensation; a 2025 Raleigh hub announcement cited average roles around $111k annually, but this is location-specific and not company-wide compensation data.

Product & market

Pricing

Not publicly disclosed; likely subscription-based SaaS with implementation/services for larger customers.

Differentiators

—Built specifically for commercial contractors and complex multi-service operations
—Single system for quote-to-close workflows across service, project, financial, and CRM operations
—OpsAI layer for dispatching, field context, and billing workflows
—Enterprise-ready focus with customers across North America
—Acquisition activity to extend product coverage

Technology

Salesforce

QuickBooks Online

NetSuite

Snowflake

Elasticsearch

OpenAI

Retool

Docker

Kubernetes

PostgreSQL

Redis

Java

Python

TypeScript

JavaScript

Auth0

GitHub Actions

Jira Service Management

Confluence

Celigo

Customers

Commercial specialty contractors

Commercial HVAC companies

MEP service organizations

Enterprise and private-equity-backed commercial contractors

Legence

NexCore

Competitors

ServiceTitan

Jobber

FieldEdge

Buildr

Procore

Oracle NetSuite (adjacent ERP)

Scale & contact

Estimated revenue

~$50M-$100M annual revenue (Exa estimate showed $60M annual revenue; not independently verified)

Estimated monthly visits

247.9K

Traffic estimate as of Jun 2026

Signals & risks

Acquisition

Jul 2023

Acquired PWSWARE, parent of Perfectware Solutions and Shark Byte CRM, to broaden field service and CRM capabilities.

Source

Latest news

BuildOps Launches Projects, Giving Specialty Contractors Their Own AI-Native System to Run Construction Work

Morningstar / Access Newswire · May 2026

BuildOps launched Projects, an AI-native product for specialty contractors to manage multi-month construction work from kickoff to closeout, extending the platform beyond service operations.

BuildOps Lands $127M Series C, Expanding the Largest Commercial Trade Contractor Platform in the Country

Access Newswire · Mar 2025

BuildOps announced a $127M Series C led by Meritech Capital Partners, with participation from BOND and SE Ventures; the company said the round valued it at $1B and included both new and existing investors.

BuildOps valued at $1 billion in funding round, plans to scale operations amid strong demand

Reuters · Mar 2025

Reported BuildOps raised $127M in Series C at a $1B valuation and plans to scale operations and pursue strategic acquisitions.

Commercial services platform BuildOps becomes a unicorn, raises $127M

TechCrunch · Mar 2025

Confirmed the Series C, unicorn valuation, lead investor Meritech Capital, and prior total funding above $250M.

BuildOps Elevates Industry Veteran John Laino to Chief Operating Officer

PR Newswire · Nov 2024

Announced John Laino’s promotion to COO and his oversight of people, talent acquisition, finance, and corporate development.

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SourcesBuildOps website LinkedIn company page PR Newswire BuildOps press releases Reuters funding article TechCrunch funding article