Descubre.vc · Jul 2025
Spanish-language profile of BrainHi and its founder, emphasizing healthcare admin automation in Puerto Rico, expansion to Florida/other U.S. markets, and BrainHi’s differentiated long-term patient relationship strategy.
Automated receptionist that answers missed calls for local businesses
Company research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
BrainHi is a San Juan, Puerto Rico-based healthcare AI company that sells an AI-powered digital front desk / receptionist platform (LARA) for medical practices, hospitals, government, and enterprise customers. It automates phone calls, scheduling, reminders, messaging, forms, and operational dashboards; public funding databases disagree on totals, with CB Insights reporting $250K across 6 rounds and Tracxn reporting $150K across 3.
Primary product
LARA AI — an AI receptionist / digital front-desk platform for healthcare communication and scheduling
Founded
2017
Headquarters
1250 Ave. Juan Ponce de León, 4th Floor, San Juan, Puerto Rico 00907
Team size
20-30
Industry
Software Development
Sub-industry
Healthcare AI / conversational intelligence software
Offices
San Juan, Puerto Rico
Colombia
Argentina
Uruguay
Business model
SaaS
enterprise software
demo-led custom quote sales
AI + human-agent hybrid service
Funding
People & investors
Leadership
Co-Founder & CEO
Co-Founder & CTO
Enterprise Account Director
Work & culture
Mission-driven and patient-centered, with a strong emphasis on responsible AI, HIPAA/SOC 2 compliance, privacy, and human-centered healthcare workflows. The company’s story and messaging are tightly tied to Puerto Rico healthcare access after Hurricane María.
Compensation
No public salary range found; the public job posting emphasized benefits and annual performance reviews, but did not disclose pay.
Benefits
401(k)
medical insurance
internet allowance
rewards program
competitive PTO
annual performance reviews
Product & market
Pricing
Demo-led custom pricing / quote-based SaaS
Differentiators
- —Healthcare-specific digital front desk rather than a generic chatbot
- —Hybrid AI + human-agent workflow
- —24/7 call answering and appointment scheduling
- —HIPAA and SOC 2 Type II compliance messaging
- —EHR-integrated workflows and operational dashboards
- —Built from Puerto Rico healthcare access pain points
Technology
Python
Django
PostgreSQL
Google Cloud
AWS
Terraform
Docker
Kubernetes
React
JavaScript
TypeScript
Redis
Twilio
Dialogflow
GitHub Actions
Datadog
Prometheus
Grafana
Sentry
WebRTC
Customers
medical practices
hospitals
healthcare providers
community health centers
NeoMed Center
Ashford Hospital
Manatí Medical Center
Mennonite Healthcare System
Bayamón and Mayagüez Medical Center
health centers in Florida and elsewhere in the U.S.
Competitors
HotDoc
HealthLynked
Splose
Syllable
SoundHound AI
Scale & contact
Estimated revenue
≈$3M annual revenue / ARR (2024 est.)
Estimated monthly visits
2.8K
Traffic estimate as of Jul 2026
Latest news
Healthcare Brew · Jul 2025
Interview with the CEO covering BrainHi’s origin after Hurricane María, its AI receptionist Lara, customer examples in Puerto Rico, and the company’s expansion beyond Puerto Rico into Florida and other U.S. markets.
Healthcare Brew · Jun 2025
Profiles Emmanuel Oquendo and BrainHi as a CHAI member helping shape responsible healthcare AI guidance and highlighting BrainHi’s focus on compliant automation for medical practices.
PRNewswire · Aug 2024
Announced the inaugural Bravo Venture Fellows and named Emmanuel Oquendo / BrainHi, describing BrainHi as an AI-enabled virtual assistant for healthcare organizations and noting it was the first Puerto Rican startup to go through Y Combinator in 2018.
Forbes · Aug 2023
Forbes profile of Emmanuel Oquendo-Rosa and BrainHi, describing the company as an AI-technology startup that helps medical offices assist patients 24/7 and reporting $3M in 2022 revenue.
Jobs and careers at BrainHi
0 jobs at BrainHi
No open positions
Check back later for new openings