Michael Fester is shown as a departed co-founder on the LinkedIn company page, indicating founder turnover in March 2026.
SourceAI Customer Service Platform and BPO for Your B2C Business
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
14.ai is a San Francisco-based AI-native customer service agency/platform that combines software and managed service to run customer support end to end for brands, with a tight human-AI feedback loop and a broader autonomous-brand vision via GloGlo.
Primary product
AI-native customer service agency/platform that operates customer support end to end for brands.
Founded
2024
Headquarters
San Francisco, California, United States
Team size
1-10
Work style
Onsite
Industry
Retail
Sub-industry
AI-native customer service agency / support automation
Offices
0 jobs at 14.ai
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Business model
Stage
Seed
Total raised
$3M
Latest round
Seed · Mar 2026
Latest amount
$3M
Mar 2026 · Y Combinator
Leadership
Co-Founder
Head of Talent
Co-Founder (left Mar 2026)
Investors
Public career materials describe the team as intense and tightly-knit, with a strong bias toward security, reliability, performance, pragmatism, and responsiveness to customer feedback.
Work style
Onsite
Visa sponsorship
Limited
Compensation
Public YC roles show a Founding GTM range of $60K-$300K plus 1.00% equity, a Founding Engineer range of $130K-$200K plus 0.50%-2.00% equity, and paid internships. Some roles are San Francisco-only or US-remote; the Founding GTM posting explicitly says visa sponsorship is available.
Benefits
Differentiators
Technology
Customers
Competitors
Michael Fester is shown as a departed co-founder on the LinkedIn company page, indicating founder turnover in March 2026.
SourceFondo · Mar 2026
Third-party launch coverage reiterating the company’s managed support model, early customers, autonomous-brand strategy, and San Francisco base.
EIN Presswire · Mar 2026
Press release framing 14.ai's public launch, end-to-end customer service model, $3M seed funding, and autonomous-brand angle via GloGlo.
TechCrunch · Mar 2026
Launch/funding coverage describing 14.ai as a YC-backed AI-native customer support agency, its $3M seed round, named customers, and the founders' backgrounds.
Y Combinator on LinkedIn · Mar 2026
YC-highlighted launch post summarizing 14.ai's customer-service agency model, San Francisco team, and autonomous brand GloGlo.