Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Lapel is a San Francisco-based, early-stage YC X25 B2B customer operations platform that unifies customer data from disparate systems and automates coordinated service actions so online support feels more personal; the company describes this as "hospitality at scale."
Primary product
Customer operations platform that unifies customer data and coordinates actions across the customer lifecycle
Founded
2025
Headquarters
San Francisco, California, United States
Team size
1-10
Work style
Onsite
Industry
Hospitality
Sub-industry
Customer operations software
Offices
Business model
Stage
Pre-Seed
Total raised
$500K
Latest round
Pre-Seed · Jul 2025
Latest amount
$500K
Jul 2025 · Y Combinator
Small, focused, fully in-person team with a high-feedback, high-ownership culture that emphasizes simplicity, service as the product, and personal growth.
Work style
Onsite
Compensation
Public postings describe competitive salary plus meaningful early-stage equity; one role listed $180K-$197K, and another listed $150K-$200K, both with full benefits.
Benefits
Differentiators
Technology
Customers
Estimated revenue
around $770K ARR
Startup Intros · Jul 2026
Summarizes Lapel as a 2025-founded customer operations platform, says it raised $500K in one round, and lists founders Nikolas Huebecker and Coleman Oates along with investors Sierra Ventures, Soma Capital, and Y Combinator.
VCBacked · Jun 2025
Reports Lapel as a San Francisco pre-seed company with $500K raised, Y Combinator as an investor, and a June 2025 funding date.
Y Combinator
Official hiring page describing Lapel as a 2025-founded, X25 company building customer operations infrastructure; says the team works fully in person in San Francisco and uses TypeScript, React, Drizzle, Node.js, PostgreSQL, and LLMs.
Y Combinator
Official hiring page describing the company as headquartered in San Francisco with a small team; highlights the product focus on data infrastructure, AI, and systems design, and lists modern frontend stack details.
Built In
Shows Lapel as an in-office San Francisco company and provides a public-facing jobs/perks snapshot, including total employee and office data estimates.