Y Combinator · Jun 2026
YC described Avoca's growth to eight-figure revenue and discussed the founders' product-market-fit journey from missed calls to an AI workforce for home services.
Public company, workplace, funding, and market signals
Updated Aug 2, 2026
Avoca (also associated with Alphablock Labs Inc.) is a New York-based private software company building an AI workforce/front office for service businesses. Its initial focus is home services—HVAC, plumbing, electrical, roofing, pest control, automotive and related trades—with expansion into the broader services economy.
Primary product
An AI-powered communications and workflow platform that answers inbound calls, texts and chats, books jobs into CRMs, follows up on estimates, runs outbound campaigns, schedules work and coaches/scorers customer-service representatives. Named products include Avoca Responder, Responder Hybrid, Coach, Speed to Lead, Simple Scheduler, Outbound and Web Chat.
Founded
2022
Headquarters
New York City, New York, United States
Team size
Approximately 100–150; Avoca's careers page says 100+ and LinkedIn reports 100–150. Older sources report 85 or 47, so the range is approximate.
Work style
Onsite
Industry
Software development
Sub-industry
Conversational AI, voice AI, customer-service automation and vertical SaaS for home-service businesses
Offices
Business model
Stage
Series B / venture-backed growth stage
Total raised
$125M
Latest round
Series B · Apr 2026
Apr 2026 · Meritech Capital Partners and General Catalyst
Jun 2025 · Kleiner Perkins
Jan 2024
Apr 2023
Apr 2023 · Y Combinator
Apr 2023 · Y Combinator
Jan 2023
Leadership
Founder, Co-CEO
Founder, Co-CEO
Sarah Malis
Head of GTM Recruiting
Chad Horenfeldt
Head of Customer Success
Federico Crivelli
Head of Partnerships
Ivana Prstic
Head of Strategy and Operations
Amin Makhani
VP of Marketing
Nick Hartley
GM, West
Ben Schumer
Head of Technical Recruiting
Tech Lead Manager, Voice
Investors
The company describes a high-velocity, ambitious, customer-obsessed, team-first culture with a bias for action and an emphasis on solutions. Careers materials say the New York team works together in-office every day; employee testimonials emphasize strong peer support and personal trust. Tyson Chen has also described shop visits as part of how the company operates.
Work style
Onsite
Visa sponsorship
Yes
Compensation
A published Forward Deployed Engineer role listed $160,000–$250,000 and stated that Avoca would sponsor. Other compensation details are not broadly disclosed; full-time equity is advertised.
Benefits
Pricing
Not publicly listed. Avoca directs prospects to a demo and appears to sell customized B2B deployments rather than a transparent self-serve price.
Differentiators
Technology
Customers
Competitors
Estimated revenue
At least eight figures in annual recurring revenue in 2025 according to the company; a third-party profile estimates approximately $8.1M, so a defensible public-evidence range is roughly $8M–$20M ARR. The figures are estimates and not audited.
Y Combinator · Jun 2026
YC described Avoca's growth to eight-figure revenue and discussed the founders' product-market-fit journey from missed calls to an AI workforce for home services.
Silicon Report · May 2026
A follow-up analysis framed Avoca as workflow software for contractors, noting reported growth from roughly 10 to more than 800 customers and identifying the strategic risk of larger software vendors bundling scheduling, dispatch and voice.
PR Newswire / Avoca AI · Apr 2026
Avoca announced more than $125M raised across Seed, Series A and Series B at a $1B valuation; Series B was led by Meritech and General Catalyst, while Series A was led by Kleiner Perkins. The release also reported eight-figure 2025 ARR and partnerships with ServiceTitan, Nexstar and Clover.
Morningstar / PR Newswire · Apr 2026
Major funding announcement: Avoca said it raised more than $125M across Seed, Series A, and Series B at a $1B valuation; Series B co-led by Meritech and General Catalyst, Series A led by Kleiner Perkins.
Kleiner Perkins · Apr 2026
Kleiner Perkins explained why it led Avoca's Series A and characterized the company as infrastructure for an overlooked, massive segment of the economy.