Sigma Eta Pi at CMU on LinkedIn · Aug 2025
CMU alumni group post celebrating Acrely’s launch and repeating the company’s home-services AI customer service rep positioning.
Company research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
Acrely is a YC S25 B2B voice-AI startup building enterprise-grade voice agents, with its primary product focused on an AI customer service rep (“Jane”) that answers calls, books jobs, dispatches technicians, follows up, and integrates with CRMs such as ServiceTitan. Public sources describe it as serving home services first and also supporting broader enterprise voice workflows.
Primary product
AI customer service rep / enterprise voice agents for home services and other voice workflows
Founded
2025
Headquarters
San Francisco, California, United States
Team size
1-10
Work style
Flexible
Industry
Software Development
Sub-industry
AI voice agents / conversational AI
Offices
San Francisco, California, United States
Pittsburgh, Pennsylvania, United States
Business model
enterprise SaaS
cloud software
on-prem software
self-serve software
direct enterprise sales
Funding
People & investors
Investors
Work & culture
Small, hands-on team with an ownership-oriented culture; public job posts emphasize autonomy, shipping production code, and interviews based on real work rather than LeetCode or whiteboard exercises.
Work style
Flexible
Compensation
Public YC job posts show roughly $90K-$120K for a Forward Deployed Engineer role and $100K-$200K for senior engineering roles, with US-remote and multi-city options listed.
Product & market
Pricing
Not publicly disclosed; appears to be enterprise SaaS / subscription-based software with cloud and on-prem deployment options.
Differentiators
- —Cloud and on-prem deployment options
- —Direct CRM integration, including ServiceTitan
- —Answers calls and books jobs rather than only logging leads
- —Built for phone-first home-services workflows
- —Enterprise platform plus self-serve platform
- —24/7 AI customer service representative positioning
Technology
TypeScript
Next.js
Convex
telephony infrastructure
ServiceTitan integration
CRM integrations
cloud deployment
on-prem deployment
Customers
home service businesses (HVAC, plumbing, electrical)
enterprise customers using the enterprise platform
SMEs using the self-serve platform
Scale & contact
Latest news
Y Combinator on LinkedIn · Aug 2025
Launch post describing Acrely’s AI customer service rep for home services, its booking/dispatch workflow, ServiceTitan integration, and founders Derek Armfield and Alexander Stefanov.
Y Combinator · Aug 2025
YC launch page describing Acrely’s pivot from real-estate scheduling to home services, the product’s call-answering/job-booking/dispatch use case, and early traction.
PJ Tanner on LinkedIn · Aug 2025
LinkedIn post highlighting Acrely’s home-services AI CSR, the Jane product, and the founders’ backgrounds.
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