Shawn S. (LinkedIn) · Feb 2026
Customer reference post about Marketplace PT rolling out Penciled across offices/providers and reporting major operational impact from the product.
AI front office assistant for physical therapy
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Penciled is a San Francisco-based Y Combinator W24 healthcare startup building an AI front office and scheduling platform for physical therapy clinics, with a focus on filling cancellations, automating waitlists, and improving plan-of-care completion through WebPT-native workflows.
Primary product
AI front office / scheduling automation for physical therapy clinics using WebPT
Founded
2022
Headquarters
San Francisco, California, United States
Team size
1-10
Industry
Hospitals and Health Care
Sub-industry
Healthcare IT / physical therapy clinic automation
Offices
0 jobs at Penciled
Check back later for new openings
Business model
Stage
Seed
Total raised
$500K
Latest round
Seed · Jan 2024
Latest amount
$500K
Jan 2024 · Y Combinator
Investors
Public materials suggest a hands-on, mission-driven, clinic-facing team that ships quickly, works closely with customers, and emphasizes flexibility, independence, and practical problem solving in healthcare operations.
Compensation
Publicly posted Field Sales Engineer roles list $70k–$95k base salary depending on location, uncapped commission, OTE of roughly $120k–$160k+, and 0.10%–0.25% equity. No broader compensation bands were found publicly.
Benefits
Pricing
Annual contract priced per full-time equivalent therapist seat; Starter is $299/mo per therapist, Growth is $229/mo per therapist, and Enterprise is custom volume pricing.
Differentiators
Technology
Customers
Competitors
Estimated monthly visits
2.2K
Shawn S. (LinkedIn) · Feb 2026
Customer reference post about Marketplace PT rolling out Penciled across offices/providers and reporting major operational impact from the product.
Shawn S. (LinkedIn) · Jul 2025
Founder recounts the early GTM journey, failed voice-AI pilots, the pivot to an SMS waitlist product, and scaling to thousands of cancellations filled per month for PT practices.
Penciled blog · Jan 2025
Founder article about using cancellation and visit metrics to understand front-office performance and why Penciled's AI waitlist helps clinics fill empty slots directly in the EHR.
Penciled blog · Jan 2025
Official company background page describing Penciled as a YC-backed AI waitlist platform for PTs, a 5-person San Francisco team, and a product that fills cancellations by contacting waitlist patients simultaneously.
Penciled (LinkedIn) · Jul 2024
Launch post announcing Penciled as a self-service platform for clinics to set up human-like AI scheduling agents in minutes, with a Healthie partnership and free first AI calls.