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Apr 2025Therapist directory / 'ghost network' controversy: Mashable reported that 7 Cups created therapist profiles without consent and defended its directory practices; multiple therapists sought removal of their profiles.
Source7 Cups is an emotional support service that matches up people that…
Company research
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Updated Jul 29, 2026
Overview
7 Cups is a Palo Alto-based mental health platform that combines free 24/7 peer emotional support from trained volunteer listeners with paid licensed online therapy, self-help content, community forums, and a local provider directory.
Primary product
Free 24/7 anonymous emotional support chat, plus paid licensed online therapy
Founded
2013
Headquarters
Palo Alto, California, United States
Team size
400-500
Work style
Flexible
Industry
Wellness and Fitness Services
Sub-industry
Online mental health support and therapy
Offices
Open Positions
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