Bowen Xue's LinkedIn profile says DisputeNinja was acquired by Whop; his DisputeNinja role ended in Oct 2025 and he later joined Whop. I did not find a separate public acquisition press release.
SourceAutomate your chargebacks with AI agents
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
DisputeNinja is a San Francisco-based, YC S23 chargeback automation company (operating as Trench, Inc.) that uses AI to collect evidence, draft tailored dispute responses, and help merchants recover chargeback revenue through a hybrid software + managed-service model.
Primary product
AI-powered chargeback/dispute-response automation platform
Founded
2023
Headquarters
San Francisco, California, United States
Team size
1-10
Industry
Software Development
Sub-industry
Chargeback management / fraud-prevention software
Offices
0 jobs at DisputeNinja
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Business model
Stage
Pre-seed
Total raised
$500K
Latest round
Pre-seed · Sep 2023
Latest amount
$500K
Sep 2023 · Y Combinator
Investors
Pricing
Free to install on Shopify; 10% of recovered revenue; software plan starts at $499/month plus per-case fees; managed-service and hybrid custom pricing are also offered.
Differentiators
Technology
Customers
Competitors
Estimated revenue
~$250k-$330k annual recurring revenue (third-party estimates; not officially disclosed)
Estimated monthly visits
7K
Traffic estimate as of Jun 2026
Bowen Xue's LinkedIn profile says DisputeNinja was acquired by Whop; his DisputeNinja role ended in Oct 2025 and he later joined Whop. I did not find a separate public acquisition press release.
SourceFondo · Feb 2026
A startup-feature article recapping the launch and reiterating the company’s AI chargeback-response workflow and customer claims.
DisputeNinja blog · Nov 2025
Company-authored comparison article positioning DisputeNinja as a hybrid chargeback platform with transparent pricing and specialized industry coverage.
Aitoolnet · Apr 2025
Third-party product feature page summarizing the AI response workflow, integration with Stripe, and the company’s customer claims.
Y Combinator · Apr 2025
YC launch post describing the product, customer pain points, and claims that DisputeNinja helps merchants recover more chargeback revenue using AI.
Shopify App Store · Sep 2024
Public app listing showing the product, pricing, launch date, and managed chargeback-response service for merchants.