unitQ / PR Newswire · May 2026
unitQ introduced the Epic Awards to recognize products highly rated by users.
Company research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
unitQ is an AI quality-intelligence platform that unifies customer feedback from 100+ sources into one real-time system so product, engineering, CX, and leadership teams can detect issues, benchmark quality, and act on customer signals faster.
Primary product
AI quality-intelligence / customer feedback analytics platform
Founded
2018
Headquarters
San Francisco, California, United States
Team size
40-50 employees
Work style
Flexible
Industry
Software Development
Sub-industry
AI-powered customer feedback analytics / Voice of the Customer SaaS
Offices
San Francisco, California, United States
Burlingame, California, United States
Business model
B2B SaaS
Enterprise software
Funding
Stage
Venture-backed
Total raised
$41M
Latest round
Strategic investment / venture round · Jun 2024
Strategic investment / venture round
Jun 2024 · Zendesk Ventures
Sep 2021 · Accel
People & investors
Leadership
Founder & CEO
Founder & CTO
Chief Revenue Officer
Work & culture
Customer-first, quality-obsessed, collaborative, diverse/inclusive, and fast-moving; the company emphasizes integrity, accountability, ownership, and a remote-friendly / hybrid team culture.
Work style
Flexible
Compensation
Public postings describe competitive compensation packages plus stock options and broad benefits; no public salary bands were found.
Benefits
Unlimited PTO
Competitive compensation
Stock options
Health insurance
Dental insurance
Product & market
Pricing
Custom quote / demo-led enterprise pricing; no public self-serve pricing found.
Differentiators
- —Six integrated product modules in one platform (monitorQ, metricQ, competeQ, supportQ, interviewQ, socialQ)
- —100+ customer-feedback channels unified into a single real-time source of truth
- —Real-time issue detection, categorization, and root-cause analysis
- —Competitive intelligence from public competitor feedback
- —AI-moderated customer interviews and social listening in the same platform
- —Citation-backed AI assistant / agentQ for customer insights
Technology
Python
Java
Scale & contact
Estimated revenue
$1M-$10M
Estimated monthly visits
8.8K
Traffic estimate as of Jun 2026
Latest news
unitQ / PR Newswire · Apr 2026
unitQ announced a refreshed platform positioning that connects CX metrics to business outcomes.
unitQ / PR Newswire · Feb 2026
unitQ reported that broken-basics complaints outnumber feature requests by 6:1 in the analyzed app feedback.
unitQ / PR Newswire · Oct 2025
unitQ said app quality issues rose 2.8% after iOS 26 launched.