Parahelp · Jun 2026
Product launch post describing Parahelp 3, the Customer Agent, the Internal Agent, and the AI Manager.
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Parahelp is an AI support agent platform for software companies that resolves complex support tickets end-to-end across customer channels and connected tools, and includes an Internal Agent / AI Manager that builds, tests, and continuously improves the customer agent.
Primary product
AI support agent platform (Customer Agent + Internal Agent / AI Manager)
Founded
2024
Headquarters
San Francisco, California, United States (operational HQ; OWND ApS legal address in Roskilde, Denmark)
Team size
10-20
Work style
Onsite
Industry
Technology, Information and Internet
Sub-industry
AI customer support automation
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Offices
Business model
Leadership
Co-Founder / CEO
Co-Founder
Head of GTM
Founding GTM
Founding Software Architect
Investors
Customer-obsessed, low ego, product-first, and action-biased; the company says it works in-person, writes things down, and does not run meetings without an agenda.
Work style
Onsite
Compensation
Public hiring signals include in-person San Francisco roles and a founding-design-engineer post listing $180K-$220K/year plus equity; broader compensation policy is not public.
Pricing
Credit-based pricing with Start ($1.25/credit), Scale ($1/credit, 4K monthly credit minimum), and Custom tiers, plus a 14-day no-cure-no-pay trial.
Differentiators
Technology
Customers
Competitors
Estimated revenue
~$0.5M-$1M ARR (GetLatka estimated $880K as of 2025-09-02)
Estimated monthly visits
5K
Parahelp · Jun 2026
Product launch post describing Parahelp 3, the Customer Agent, the Internal Agent, and the AI Manager.
FoundersToday · Sep 2025
Independent coverage of Parahelp's fundraising, founder background, customers, and product direction.
Menlo Times · Sep 2025
Independent write-up of the financing announcement and Parahelp's AI support-agent positioning.
Parahelp · Sep 2025
Official announcement of Parahelp's $3.2M seed round and $18M Series A, including customer references, the AI Manager launch, and named investors.