Layoff
Feb 2023Channel organization layoffs and leadership departures were reported by Channel Futures; the company did not publicly confirm the headcount reduction.
SourceCompany research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
Observe.AI is a Redwood City-based Agentic CX platform founded in 2017 that uses AI agents and copilots to automate customer conversations, support frontline teams, and analyze interactions for quality, coaching, compliance, and operational insight.
Primary product
Agentic CX Platform / AI Agents for Customer Experience
Founded
2017
Headquarters
Redwood City, California, United States
Team size
251-500
Work style
Hybrid
Industry
Software Development
Sub-industry
Contact center AI / conversational intelligence
Offices
Open Positions
16 jobs at Observe.AI
Engagement Manager - AI Agents
On-siteAI Solutions & Deployment Redwood City, CA (Hybrid)1d ago
On-site