Shutdown
Jan 2017The original Chatwoot startup shut down by the end of 2017 before the project was revived and open-sourced in 2019.
SourceThe modern, open source, self-hosted AI customer support platform
Company research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
Chatwoot is an open-source, AI-powered customer support platform with cloud and self-hosted options, positioned as a privacy-focused alternative to Intercom and Zendesk.
Primary product
AI-powered open-source omnichannel customer support platform
Founded
2020
Headquarters
San Francisco, California, United States
Team size
11-50
Work style
Remote
Industry
Software Development
Sub-industry
Open-source customer support software
Offices
United States
Open Positions
0 jobs at Chatwoot
No open positions
Check back later for new openings