The Next Web · Apr 2026
Covers Solidroad’s $25M Series A led by Hedosophia, the company’s omnichannel QA approach, and its customer base including Ryanair, Crypto.com, and OURA.
AI agents for CX teams, starting with training and QA.
Company research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
Solidroad is an AI-native quality assurance and training platform for enterprise CX teams. It reviews 100% of human and AI customer interactions across phone, live chat, video, and email, then turns scoring findings into personalized coaching and training simulations.
Primary product
AI-native QA and training platform for customer support / CX teams
Founded
2023
Headquarters
San Francisco, California, United States
Team size
20-30
Work style
Onsite
Industry
Software Development
Sub-industry
AI-powered customer support QA, coaching, and training software
Offices