Hatch

Hatch blog · Mar 2026

Hatch described its brand and site relaunch, reiterated the AI CSR platform positioning, and said its product spans voice, SMS, and email across the customer journey.

Hatch blog · Mar 2026

Hatch introduced outbound voice AI, extending its voice capabilities into proactive outbound calling within the same platform that powers SMS and email workflows.

Hatch blog · Jan 2026

Hatch said it was joining Yelp, would continue operating independently, and would use Yelp’s resources to accelerate product development.

Yelp IR · Jan 2026

Yelp announced an agreement to acquire Hatch for about $270M in cash plus $30M in retention, citing Hatch’s AI-powered customer communication platform and ~70% ARR growth.

NextView Ventures · Jan 2026

NextView described Hatch’s acquisition by Yelp and highlighted lessons from founders Chris Bache and Bill Violante about capital efficiency and deep customer understanding.