MosaicVoice blog · Apr 2026
MosaicVoice says an April 2026 Palomarr Insights report ranked it #1 overall and best value in a 123-vendor agent-assist analysis, highlighting real-time guidance, automated QA, security, and integrations.
We make it simple for call centers to automate quality assurance.
Company research
Public company, workplace, funding, and market signals
Overview
MosaicVoice is a Y Combinator W22 startup building AI-powered contact center software that listens to live calls, gives agents real-time guidance, automates QA/compliance, and produces analytics/CRM-ready summaries. Public sources show conflicting funding/revenue estimates, but the company appears small, revenue-generating, and focused on regulated contact centers such as healthcare, hospitality, utilities, and BPO.
Primary product
AI-powered contact center agent assist and automated QA/compliance platform
Founded
2020
Headquarters
San Francisco, California, United States
Team size
1-10
Industry
Software Development
Sub-industry
AI-powered contact center QA/compliance software
Offices
Open Positions
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