The AI Journal · May 2026
Third-party coverage says Risotto helped Vidyard automate 80% of Tier-1 IT and internal support requests within 30 days.
Risotto auto-solves IT support requests using AI
Company research
Public company, workplace, funding, and market signals
Overview
Risotto is a YC W24-backed, San Francisco-based AI-native internal support platform that turns Slack and other chat tools into an AI help desk for IT/HR and automates tier-1 tickets, software access, and knowledge retrieval. Public sources describe it as built for chat-first employee support, with multi-department automation and audit-ready access workflows; no official company GitHub or X account surfaced in the public sources I found, though founder Chris Paul’s GitHub profile is public.
Primary product
AI help desk for IT/internal employee support automation
Founded
2023
Headquarters
San Francisco, California, United States
Team size
10-20
Work style
Flexible
Industry
IT Services and IT Consulting
Sub-industry
AI-native internal support / IT help desk automation
Open Positions
0 jobs at Risotto
No open positions
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