What You'll Do
Own end-to-end reliability, scalability, and performance of Hevo's production infrastructure on AWS, GCP and Kubernetes
Design and evolve our observability stack — metrics, logs, traces, alerting, SLIs/SLOs, and error budgets
Lead incident management: on-call rotations, blameless postmortems, and systematically reducing MTTA/MTTR
Drive infrastructure-as-code practices (Terraform, Ansible) and own CI/CD pipeline design
Architect and operate Kubernetes clusters at scale — upgrades, autoscaling, cost optimization, multi-tenant workloads
Own network architecture and security posture for cloud infrastructure (VPCs, load balancers, service mesh, zero-trust networking)
Partner with product engineering teams to embed reliability and operational excellence into the software lifecycle
Mentor and uplevel other platform engineers; set technical direction and engineering best practices
Own capacity planning and cost optimization for cloud infrastructure
What We're Looking For — Must-Haves
8+ years in DevOps, SRE, or Platform engineering roles, including meaningful time operating at Staff/Lead level
Deep, hands-on expertise running production Kubernetes at scale
Strong AWS expertise (EC2, VPC, EKS, RDS, IAM, networking, security groups)
Proven track record building observability stacks (OTel, Grafana, Telegraf, Influx or similar)
Strong scripting/automation skills (Python, Go, or Bash)
Infrastructure-as-code experience (Terraform, Ansible)
CI/CD pipeline design and ownership (Jenkins or similar)
Solid networking fundamentals — TCP/IP, DNS, load balancing, VPNs, service mesh
Experience owning on-call/incident management and driving a strong postmortem culture
Excellent communication skills — able to influence engineering decisions across teams without direct authority
Nice to Have
Experience with multi-region or multi-cloud architectures
Familiarity with cost optimization / FinOps practices
Exposure to compliance-driven environments (SOC 2, GDPR)
Prior experience at a SaaS or data infrastructure company