Specialist - People Partner

About us Build the future of banking. Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.    Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.   Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including: 1. Tachyon, our cloud-native banking stack built for population-scale systems 2. Cipher, our unified authentication platform for secure, high-volume banking environments 3. Digital Credit as a Service, enabling banks to launch credit lines on UPI 4. Elena, our intelligent and conversational AI platform for banking 5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024 6. Sparrow, the leading card experience for non-prime cardholders in the US …and more across cards, payments, lending, and core banking.   We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.   If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground. If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X

Responsibilities

As an People Partner, you will be responsible to:

Ensure a seamless execution of all HR programs and processes within the BU

Have a pulse of the business unit and constantly think about how to improve the effectiveness of the business unit - by looking at teams, structure, and processes 

Coach leaders at various levels and guide them on HR related guidelines and practices. Work with them to align, enable, and equip them and their teams to deliver to business unit OKRs

Collaborate closely with the center of excellence teams to ensure solutions designed to meet business problems and needs

Administer org-wide programs like performance reviews, rewards and recognition etc.

Review and analyze employee-related data to identify trends and recommend solutions to improve performance, retention, and employee experience

Resolve complex employee issues and grievances

Maintain an effective level of business literacy about the business unit's vision, goals, GTM strategy, business plans and its competition

Skills

Adeptness and ability to cope with a fast-paced work environment by being hands-on

Passionate about innovative HR solutions and process improvement

Excellent communication and articulation skills

Strong stakeholder management skills.

 Understand how an Engineering Organization functions, possess knowledge of engineering role, engineering practices

Comprehend how engineers think, and ways to keep them engaged and motivated

In-depth understanding of HR functions and practices 

Strong business acumen, problem-solving abilities and analytical thinking skills

Education and Qualifications

Bachelor’s degree in any field.

An MBA/PGDM degree is preferable

5+ years of HR business partnering or generalist experience supporting leaders at stable engineering organizations

Previous experience in talent management, performance management and organizational design

Equal Opportunity Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success