We’re looking for a Quality Assurance Handler to join ClaimSorted.
This role is ideal for:
a Quality Assurance Handler who wants to build their career at a company that rewards performance, not tenure
someone with 5+ years of claims experience who is hungry to learn and grow fast
We are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a real career.
About ClaimSorted
ClaimSorted is a Third-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry.
We combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster, with better service and better economics for insurers.
We’re backed by Y Combinator, Atomico, and Eurazeo, have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums.
What you’ll do
Conduct quality audits on open claims, closed claims and telephone calls
Identify areas of failure, both on an individual and broader operational level
Conduct feedback session with claims handlers
Work with Team Leaders to support quality improvement plans for individual team members
Identify process improvement opportunities to improve quality of claims handling
Support broader technical claims functions, such as complaints and payment controls
What we’re looking for
Based in or willing to relocate to Dallas, TX with work authorization
5+ years of claims experience in one of the following product lines - property, auto, travel, liability
2+ years of experience in conducting quality assurance of insurance claims
Strong organisation and ability to prioritise independently
Comfortable using data to make decisions
Team-oriented, hardworking, and ambitious
Startup or high-growth experience is a plus
Why join us
This is a chance to grow faster than you would at a traditional insurer or claims business.
You’ll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work.
If you’re ready to step up, work hard, and build a career in claims, we’d love to hear from you.
Our Values
Move Fast – Act decisively, iterate quickly, optimise for momentum.
Always Overdeliver – We exceed expectations in everything we do.
Think Customer-First, Always – The customer experience drives every decision.
Challenge the Status Quo – We innovate relentlessly and never settle for ‘good enough.’
Say It How It Is – Transparency and direct communication build trust.
Compensation & Benefits
Competitive salary beyond the industry standard
Remote working role
Quarterly performance bonus: up to 15% of quarterly salary
Equity participation: stock options as an early-stage team member
Medical, dental and vision insurance
401K match (4%)
20 Days Paid time off
Accelerated promotion track in a high-growth environment