What we do and why we do it
As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.
How it’s going (and growing)
With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.
Roofstock’s Values → Short-Term Rental (STR) Org Reflection
- We are entrepreneurs → Launch a startup within a startup
- We are better together → Work across functions & business units to do it fast and well
- We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
- We think like investors → Enhance owners’ and Roofstock’s ROI
About the Team
Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win.
About the Role
As a Linen Specialist, you are the backbone of our property readiness team. This role is far more than just laundry; it is about precision, organization, and efficiency. You will be responsible for ensuring that every guest arrives to a home stocked with crisp, high-quality linens that meet our rigorous brand standards. Working in our central facility, you will manage the lifecycle of our textiles—from high-volume cleaning and machinery operation to strategic inventory staging for our field teams. If you take pride in creating order out of chaos and thrive in an active, results-driven environment, this role is for you.
Responsibilities
- Quality Assurance: Professionally launder, dry, and inspect all inventory—including linens, terry, and bedding—to ensure they meet company "White Glove" cleanliness standards.
- Inventory Management: Efficiently sort, fold, and label items to maintain a highly organized central laundry facility.
- Fulfillment & Logistics: Prepare and stage linen sets for timely field team pick-up; assist with the localized transport of supplies as operational needs dictate.
- Chemical & Equipment Safety: Safely operate commercial-grade washers and dryers using designated cleaning products and following all chemical safety protocols.
- Facility Oversight: Proactively monitor and report any equipment malfunctions, inventory damage, or safety hazards to leadership.
- Collaboration: Maintain open communication with management and field teams to ensure daily turnover goals are met; attend all necessary team briefings.
- Adaptive Support: Provide flexible assistance to colleagues and management on special projects to ensure seamless hospitality operations.
Qualifications
- Availability: Flexible schedule required, including daytime, weekends, and holidays.
- Logistics: Must have reliable transportation for consistent attendance and occasional supply transport.
- Professionalism: Ability to maintain a high level of detail and accuracy while working in a fast-paced, high-pressure environment.
- Physical Requirements:
- Technical Aptitude: Experience operating commercial machinery and comfortable using mobile technology (iOS), computers, and email for daily reporting.
- Experience: Prior experience in commercial linen care or hospitality operations is preferred, but we are willing to train candidates with a strong work ethic.
Location
This position is onsite at the Sandstone Point Hotel
Compensation
The compensation range may be adjusted based on experience and location.
Pay Transparency
Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only a part of our total compensation package.
Competitive & Unique Benefits Package
- Generous PTO Policy
- 12 Paid Holidays
- Volunteer Time Off
- Paid Parental Leave
- 401k Program
- Wellness and home office/cell phone subsidies
- Robust health, dental, vision insurance, and more
Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.
Any offer of employment is conditioned upon the successful completion of a background investigation.
Commitment to Equal Employment Opportunity
The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
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