Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Job's mission
As a Demand Planner, you will play a critical role in ensuring service readiness by proactively planning, kitting, and scheduling spares to support sanitation and preventive maintenance activities. This role sits at the center of Field Service, Service Operations, and Supply Chain, helping minimize equipment downtime through accurate forecasting, strong material control, and effective cross‑functional coordination.
The role will focus on supporting the Japan market and Japanese customers and requires fluency in Japanese for daily business communication. You will operate in a fast‑paced, data‑driven environment where ownership, precision, and responsiveness are key to success.
What you will be working on
- Kit Preparation & Management
- Build and manage clean kits to ensure Field Service Engineers and customers have all required materials prior to job execution.
- Kit Planning & Scheduling
- Develop and maintain kitting schedules aligned with preventive maintenance (PM) cycles and service demand.
- Inventory & Supplier Management
- Analyze historical demand and validate forecasts to optimize planning accuracy.
- Manage inventory levels, including excess & obsolete (E&O) materials and inventory rebalancing.
- Support NPI planning, initial stocking strategies, and part lifecycle transitions.
- Monitor MRP accuracy, resolve data integrity issues, and respond to MRP validation inquiries from purchasing teams.
- Proactively expedite materials when potential shortages are identified.
- Cross‑Functional Coordination
- Act as the primary liaison among Field Service Engineers, Customer Service Representatives, Buyers, Forecasters, and Logistics to ensure smooth execution and timely material availability.
What we are looking for
- Bachelor’s degree in Supply Chain, Engineering, Business, or a related field
- 3–6 years of experience in customer service, order fulfillment, material planning, or supply chain
- Knowledge of forecasting, planning, and scheduling systems, inventory management principles, and spares logistics
- Experience working with SAP and Microsoft Office (Excel, Word, PowerPoint)
- Strong planning and organizational skills, with the ability to manage multiple priorities in a deadline‑driven environment
- Excellent communication skills, including strong Japanese & English proficiency (written and spoken) to support global collaboration
What sets you apart
- Experience supporting Japanese customers or market
- JLPT N1 or N2 certification in Japanese
- Experience in the semiconductor, electronics, or high‑volume manufacturing industry
- Hands‑on experience supporting NPI and complex part lifecycle management
- Strong data discipline with a high level of attention to detail and data integrity
- Proven ability to work independently while taking full ownership of deliverables
- Proactive mindset with the ability to anticipate issues and drive solutions across teams
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.