About Lead:
Lead is a banking infrastructure platform trusted by the most innovative companies to power complex financial products. We enable fintechs to offer compliant, programmable services like payments, lending, and digital assets at scale. Banking has moved beyond traditional institutions and is now embedded directly into everyday experiences, meaning companies need modern infrastructure that is safe, secure, and operationally sound.
Today, Lead is one of the only API-first, developer-focused partner banks with the financial, regulatory, and legal expertise required to help fintechs succeed. We operate offices in San Francisco, Sunnyvale, and New York City, and an FDIC-insured bank in Kansas City.
Role Description:
The Deposit Quality Control Specialist reviews completed Bank Operations work to identify errors, discrepancies, and missing documentation. This role performs ongoing reconciliations and verifications, drives identified issues to correction with the responsible teams, and works closely with management to surface recurring issues and trends – with a high degree of confidentiality, accuracy, and adherence to mandated timelines.
In this role you will:
Perform reconciliations, reviews, and verifications to mitigate potential risks in accordance with policy, regulation, and law
Perform daily balancing and reconciliation activities for internal accounts and bank operations processes, researching and escalating out-of-balance items
Perform quality control review of account maintenance activity to confirm accuracy, proper authorization, and that documentation is in compliance with bank policy and filed in a timely manner
Work an assigned queue of review requests through an internal ticketing system, meeting daily turnaround expectations
Complete recurring reviews by pulling pre-generated reports, performing required verifications, and routing findings to the responsible team for corrections
Prepare and review reports on an ongoing basis to identify discrepancies, ensure accuracy of data in systems, and communicate correction action to team members and/or management
Communicate findings, recommend improvements, and support implementation of corrective actions
Process research requests as it relates to specialty
Work closely with management to enhance or correct existing processes
Assist with process procedures and reference manuals, such as by testing and making recommendations
Accurately prepare reports within set timelines to identify trends and inconsistencies
Perform all other duties as assigned
Qualifications:
2+ years of banking experience; bank operations, account maintenance, or reconciliation experience preferred
Experience with daily balancing or reconciliation, including researching and resolving out-of-balance items
Working knowledge of deposit regulations and bank policy as they apply to account maintenance and recordkeeping
Familiarity with consumer and commercial banking procedures/policies to support quality control functions, including exposure to CIP and Customer Due Diligence requirements
Detail-oriented, with the ability to apply established procedures and recognize when something falls outside them
Comfortable raising questions and escalating items that don’t fit standard guidance, rather than working around them
Comfortable delivering error findings to colleagues directly and professionally
Self-starter with strong organization skills, able to manage a daily queue against deadlines in a fast-paced, evolving environment
Adaptable and engaged, comfortable with change and willing to jump in wherever needed
What we offer:
At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life
Competitive compensation based on experience and role
Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
Paid parental leave
Flexible vacation policy, including PTO and paid holidays
A fun and challenging team environment in a dynamic industry with ample opportunities for career growth
*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.