About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.
About the team
The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, valuing ownership, innovation, and a commitment to excellence. We move quickly, iterate constantly, and work together to solve hard problems as we build the future of global finance.
What you'll do
As Director, Product Strategy, Spend, you will help define how Airwallex grows and wins in one of the most competitive and high-potential areas of fintech. This role sits at the intersection of product strategy, commercialization, and business performance for our global Spend offering, spanning cards, expense management, and adjacent workflows.
You will work closely with Product, Engineering, Sales, Marketing, Partnerships, Finance, and Operations to ensure we are building the right capabilities and bringing them to market effectively at global scale.
You will play a critical role in helping Airwallex move further upmarket, deepen our footprint across key regions, and strengthen our competitive position against market alternatives.
This role is based in SF
Responsibilities:
Own the P&L for Airwallex Spend. Define and evolve the global strategy across cards, expense management, and related workflows, with a focus on growth, adoption, and long-term market position.
Lead end-to-end GTM and commercial strategy for Spend, including pricing, packaging, segmentation, market prioritization, and competitive positioning.
Act as the voice of the customer and the market, turning customer pain points, adoption data, and competitive intelligence into structured recommendations that shape roadmap priorities and investment decisions.
Partner closely with Product and Engineering leadership to balance immediate commercial opportunities with longer-term platform and infrastructure investments.
Build scalable operating mechanisms and GTM playbooks that improve conversion, adoption, expansion, and unit economics across the Spend customer lifecycle.
Serve as a central connective point across Product, Engineering, Marketing, Sales, Partnerships, Finance, and Operations to align strategy, launches, and execution across regions and segments.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
10+ years of experience in high-impact roles across fintech, payments, spend management, financial infrastructure, or complex B2B SaaS environments.
Demonstrated success in product strategy, GTM strategy, P&L ownership, revenue operations, business operations, commercialization, or a closely related function, with a track record of driving growth and market impact.
Foundational product management experience, with the ability to engage credibly on roadmap, customer needs, technical trade-offs, and product direction.
Strong commercial judgment across pricing, packaging, segmentation, positioning, and launch strategy.
Technical fluency and the ability to work effectively with engineering teams on APIs, SDKs, payment gateways, card acquiring, local payment methods, and broader fintech infrastructure.
Exceptional structured problem-solving skills and a data-driven mindset, with experience diagnosing bottlenecks, evaluating unit economics, and unlocking growth opportunities.
Excellent communication and stakeholder management skills, with the ability to translate complex product capabilities into clear commercial decisions and influence senior leaders across technical and business functions.
Preferred qualifications:
Experience owning or shaping a global or multi-region business line spanning product strategy, commercial strategy, and GTM execution.
Experience in spend management, corporate cards, expense software, or adjacent financial workflows and infrastructure.
Experience helping a business move upmarket into enterprise segments or expand into new geographies and customer segments.
Familiarity with competitive environments shaped by companies such as Ramp, Brex, Stripe, Adyen, Checkout, or Revolut.
An entrepreneurial, founder-like mindset with high ownership, strong urgency, comfort with ambiguity, and a bias toward action in fast-moving environments.
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.