At Poka, we’re transforming how frontline teams operate, learn, and solve problems.
Our connected worker platform is purpose-built for manufacturing, empowering frontline workers to share knowledge, collaborate in real-time, and drive continuous improvement. Think of it as the missing digital link, bringing the human interface into the stack of the Smart Factory, generating the right data and insights that drive entirely new scales of process improvements.
We’re proud to support global leaders like Nestlé, Bosch, Mars, and Danone in their digital transformation journeys and as part of the IFS family, our reach and impact continue to grow globally.
If you've lived the realities of manufacturing or industrial operations — and know how to translate those challenges into compelling technical solutions — this role is built for you.
We're looking for a Solutions Consultant who combines hands-on operational knowledge with pre-sales expertise to join our growing North American team. Whether you've sold technical solutions into factories and industrial environments or made the move from the plant floor into a customer-facing role, you understand both the operational complexity and the consultative depth required to drive real digital transformation.
You'll be a key partner to our North American Sales team, guiding prospects through how Poka — and its AI-powered capabilities — unlocks measurable value across operations, frontline enablement, and continuous improvement initiatives.
What you'll be doing
- Act as a trusted advisor to operational leaders across manufacturing and industrial sectors, deeply understanding their processes, pain points, and digital maturity — including where AI can accelerate their journey.
- Lead consultative discovery conversations that connect real-world operational challenges to Poka's connected worker capabilities and AI-driven insights.
- Design and deliver tailored product demonstrations that clearly articulate business impact, from waste reduction and standardized work to training optimization and AI-assisted knowledge capture.
- Architect solution frameworks that support enterprise-level manufacturing and industrial environments, ensuring alignment with IT, OT, and operational requirements.
- Develop compelling value narratives and business cases grounded in Lean, Continuous Improvement, and operational excellence principles.
- Partner closely with the North American Sales team to support strategic deals, RFPs, PoCs, and executive presentations.
- Contribute operational expertise to the broader Solutions team, helping elevate demo strategy, storytelling, and use-case positioning.
- Represent Poka at customer-facing events, site visits, and strategic workshops across the region.
What you bring
- Minimum 4+ years of experience in a pre-sales, solutions consulting, or technical sales role supporting manufacturing or industrial customers.
- Plus either:
- 5+ years of hands-on experience in manufacturing or industrial operations (engineering, CI, production leadership, field operations), or
- 5+ years selling or supporting technical solutions into manufacturing or industrial environments.
- Strong understanding of Lean Manufacturing, Continuous Improvement, standardized work, and operational KPIs.
- Comfort engaging with AI-powered tools and the ability to articulate how AI features — such as intelligent search, automated reporting, and predictive insights — translate into operational value on the frontline.
- Experience delivering customized product demonstrations and leading technical discussions with both operational and IT stakeholders.
- Ability to translate complex technical capabilities into clear operational outcomes and business value.
- Strong communication skills with the confidence to engage site managers, CI leaders, IT teams, and C-suite executives.
- Experience contributing to PoCs, solution design, or technical validation processes.
- Fluency in English required.
- Willingness to travel within North America (up to 50%).
Why Poka?
At Poka, you won't just demo software — you'll help shape how global manufacturers and industrial operators empower their frontline teams.
You'll work at the intersection of operations, technology, and AI-driven innovation, where features like intelligent knowledge retrieval, AI-assisted work instructions, and automated operational insights are already changing what's possible on the factory floor and beyond. As part of a fast-growing company within the IFS ecosystem, you'll have global exposure, strong cross-regional collaboration, and real influence on how we position and evolve our solutions across North America.
If you're ready to combine operational expertise with consultative selling — and make a tangible impact on worksites from coast to coast — we'd love to meet you.
What we offer:
- Dynamic and collaborative work environment.
- A generous vacation policy starting on your first day.
- Hybrid work policy - Employees who live within a 40 km radius of our Québec City office or a 15 km radius of our Montréal office are required to work in-office two days per week.
- 100% remote work if you do not live within the radiuses mentioned above.
- A truly flexible schedule that allows you to adapt your work hours.
- Group insurance from day one (dental, medication, disability, travel, etc.) with employer contributions, including access to telemedicine and an Employee Assistance Program (EAP).
- A retirement savings plan with employer contributions.
- A MacBook Pro and a $500 home office allowance upon hiring.
- A generous annual learning and development budget to support your growth, plus the tools and opportunities you need to keep progressing in your career.
- A rewarding employee referral program for successful hires.
- Tasty snacks available at all times in our offices (fresh fruits, snacks, pastries, coffee, tea, etc.)
*Certain benefits are exclusively accessible to employees in Canada.
Want to learn more about our culture? Click HERE.
Please note: An understanding of English is essential at Poka, as it is the language used during company-wide meetings and many internal communications, ensuring effective collaboration and decision-making. In addition, as Poka operates in an international environment, English is the primary language for communicating with our clients and partners, enabling us to better serve them and represent Poka in a professional manner.