Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Role
As the Celonis Professional Services Global Program intern you will play a crucial role in driving the success of the global CS Programs that directly impact our customer value & professional services team members ability to be effective in their customer-facing roles. The CS programs are focused on skill-building and driving adoption related to customer journey methodologies, product & technical capabilities, and process & tools compliance. You will be joining a highly motivated, passionate, and driven team focused on high impact enablement & quality execution.
What’s in it for you?
- You will understand the latest Celonis Technical Solutions and contribute to the success of their roll-out through different initiatives such as communications, enablement, early adopter programs and more.
- You will be exposed to cutting-edge AI technologies and learn how Artificial Intelligence is driving the future of Process Intelligence and operational optimization.
- You will be exposed to all aspects of the product launch and go-to-market journey, working closely with various stakeholders to understand technical and business requirementsYou will work closely primarily with the Celonis Professional Services leadership driving global programs, you will be collaborating with the Professional Services organization, however, you will be exposed to the full Celonis sales motion and collaboration across all go-to-market teams.
- You will gain leadership & project management skills while executing strategy in partnership across operational, product, and business functions in a global, diverse, fast-paced environment.
The work you’ll do:
- Create & Maintain Celonis Professional Services Communications & Assets: you’ll get to own and design content, ensure proper management of materials and communications channels.
- Coordinate Workshops and CS Programs: responsible for scheduling global and regional sessions, content preparation, communications, and post-session success reporting for onboarding & upskilling live sessions.
- Support Stakeholder Management: partner with CS Programs team members to liaise with relevant stakeholders for requirements gathering and feedback on enablement program effectiveness & prioritization.
- Support AI & Innovation Initiatives: assist in evaluating, implementing, or analyzing pilot programs and strategic initiatives that leverage AI to optimize internal workflows and process efficiency.
- Program Analysis & Reporting: analyze program compliance and produce reports for leadership review; understand business needs to assess effectiveness
Your Qualifications
- BA/BS degree or equivalent work experience.
- Strong interest or basic knowledge in AI/ML, or automation technologies, with a specific curiosity about how they apply to process optimization and business efficiency.
- Experience with SaaS sales, customer success or consultant a plus.
- Strong analytical mindset with experience or coursework in Business Analytics, Data Analytics, or related fields; proficient in Excel.
- Passionate and proactive individual eager to learn and contribute.
- Have excellent project management & organizational skills and the ability to work collaboratively across timezone gaps.
- Complete tasks with diligence and attention to detail without losing the big picture.
- Work very structured and quickly comprehend new topics and complex interrelationships to work and communicate effectively.
- Have a hands-on, pragmatic and results-oriented working style.
- Have excellent written & verbal communication skills, and are fluent in English (German, Spanish or other languages are a plus).
- Creative flair and a curiosity for new and innovative ways of doing things.
- Knowledge of Communications Platforms (EXP) is a plus.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
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