About Broccoli AI
Broccoli AI is building the AI operating system for home service businesses.
We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace fragmented tools and manual workflows with AI agents that actually do the work.
Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue — fully integrated into systems like ServiceTitan.
We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we’ve built.
Today:
Hundreds of contractors use Broccoli to run their front office
We’ve grown from $0 → millions in ARR in under a year
We’re trusted by both single-location operators and large multi-location groups
Raised $25M+ from Khosla Ventures and YC
About the Role
We're looking for an Accounting Manager to own payroll administration, customer billing support, and payroll tax compliance across the U.S. You'll be the go-to expert on our Rippling payroll system and a key point of contact for customers with payment, upgrade, and downgrade questions related to their accounts. This is a hands-on role suited for someone who's comfortable managing both internal payroll operations and external customer-facing financial questions.
What You'll Do
Administer end-to-end payroll through Rippling, including new hire setup, terminations, pay changes, benefits deductions, and off-cycle payments.
Ensure accurate and timely processing of U.S. federal, state, and local payroll taxes, including registrations, filings, and remittances in new states as the company grows.
Monitor multi-state payroll tax compliance (withholding, unemployment insurance, and other state-specific requirements) and stay current on changing state tax rules.
Reconcile payroll runs against the general ledger and resolve discrepancies.
Respond to customer inquiries related to billing, payments, and subscription upgrades/downgrades, coordinating with Sales and Support as needed.
Process and track subscription changes (upgrades, downgrades, cancellations) and their financial impact, including proration and invoicing adjustments.
Partner with Finance leadership on month-end close activities related to payroll and revenue.
Maintain documentation for payroll and tax processes, and identify opportunities to automate or streamline recurring work.
Support year-end tax activities, including W-2s, 1099s, and state annual filings.
Process employee expense reimbursements and manage day-to-day corporate card administration through Brex.
Issue and manage Brex cards for new hires and existing employees, including setting spend limits and monitoring for policy compliance.
What We're Looking For
5+ years of experience in accounting, payroll, or a related finance role, ideally with direct ownership of payroll operations.
Hands-on experience with Rippling payroll (required).
Solid working knowledge of U.S. payroll tax at the federal and state level, including multi-state withholding and unemployment insurance.
Comfort working directly with customers on billing, payment, and subscription questions in a clear, professional manner.
Strong attention to detail and a track record of managing sensitive financial and personal data accurately.
Ability to work independently in a remote, fast-paced startup environment.
Bachelor's degree in Accounting, Finance, or a related field, or equivalent practical experience.
Nice to Have
Experience with billing/subscription platforms (e.g., Quickbooks).
CPA or progress toward CPA licensure.
Prior experience at an early-stage startup.
Experience with Brex or a similar corporate card/expense management platform.