About Sprinter Health
At Sprinter Health, our mission is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they can't get to a doctor's office. For many, the ER becomes their first touchpoint with the healthcare system—driving over $300B in avoidable costs every year.
By using the same technologies that power leading marketplace and last-mile platforms, we deliver care where people are, especially those who need it most. So far, we've supported more than 2 million patients across 22 states, completed 130,000+ in-home visits, and maintained a 92 NPS. Our team of clinicians, technologists, and operators have raised over $125M to date investors like a16z, General Catalyst, GV, and Accel and enjoy multi-year runway.
About The Role
The Strategic Partnerships Manager, Health Plans role is responsible for owning, growing, and deepening a portfolio of health plan partnerships for Sprinter Health. Sitting on our Enterprise Customer Success org, you will work cross-functionally with clinical, operations, and product teams to deliver strong outcomes for health plan partners and drive expansion across your accounts. In this role, you will serve as the primary point of contact for your portfolio and a key contributor to how Sprinter grows its most important payer relationships.
Hybrid & Office Experience
We operate on a hybrid schedule, working from the office Monday through Thursday, with Fridays designated as work-from-anywhere days.
We care deeply about work-life balance and are happy to provide flexibility when life happens. We ask that employees be in the office Monday through Thursday to collaborate with their teams while maintaining flexibility where it matters most.
Lunch is provided every day, and the entire team takes an hour to eat together. It's one of the ways we stay connected outside of meetings. You'll usually find us playing a board game before getting back to work.
What You'll Do
Process improvement/ streamlining systems (ideally with AI)
Lead external meetings and build credibility with health plan stakeholders as a trusted business partner
Collaborate cross-functionally to lead customers through the Sprinter Health customer journey to achieve strong customer satisfaction, adoption, and partnership success
Partner with each customer to define and track measurable success plans with clear outcomes; ensure cohesive communication across internal and customer audiences at all levels
Use customer data and patient feedback to articulate the Sprinter Health value and make recommendations for partnership optimization
Drive annual revenue targets and coordinate renewals of designated customer contracts
Proactively identify customer risks and partner cross-functionally to recommend solutions and action plans to improve customer health
Analyze partnership performance data, surface trends, and translate findings into actionable recommendations for your accounts
Proactively identify expansion opportunities across your portfolio and partner with senior leaders to pursue them
What You'll Bring
3-5 years of experience in management consulting, enterprise partnerships, business operations, or investment banking with a focus on the healthcare vertical (Payors, Health Systems, Etc.)
Are a self starter with a strong orientation toward problem-solving with a systematic and managed approach
Experience working cross functionally with partnerships, operations, product, and other members of cross-functional teams
Urgency in execution and tendency toward speed with the ability to adapt and change
Strong empathy for customers
Comfortable with ambiguity and working autonomously, managing multiple deadlines effectively
Are an excellent communicator, both verbally and in writing
Strong executive presence and business acumen including experience working in a B2B environment
Proven ability to influence through persuasion, negotiation, and consensus building
Track record of identifying and closing expansion opportunities within a portfolio of accounts
What We Offer
Meaningful pre-IPO equity
Medical, dental, and vision plans 100% paid for you and your dependents
Flexible PTO + 10 paid holidays per year
401(k) with match
16-week parental leave policy for birthing parent, 8 weeks for all other parents
HSA + FSA contributions
Life insurance, plus short and long-term disability coverage
Free daily lunch in-office
Annual learning stipend
Sprinter Health is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles here. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job-related communications will only be sent from email addresses ending in @sprinterhealth.com. Please ensure that you’re only replying to emails that end with @sprinterhealth.com.