CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.
The Project and Operations Manager is responsible for driving visibility, coordination, and accountability across CLEAR’s airport infrastructure portfolio. This role serves as the central point of control for all development initiatives, ensuring projects are tracked, prioritized, and delivered effectively across assigned stations.
What you'll do:
- Own portfolio-wide tracking of all infrastructure and real estate projects across assigned airport stations, ensuring clear visibility into timelines, budgets, and status for launches, expansion, and priority initiatives.
- Manage and maintain the Leasehold Improvement Request (LIR) pipeline, driving prioritization and alignment across leadership on capital investments and project sequencing
- Establish and enforce program management standards, including reporting cadences, milestone tracking, and risk identification
- Drive cross-functional coordination across Real Estate & Development, Facilities Operations, Finance, and Operations teams to ensure projects stay on track
- Act as the central point of accountability for project reporting and performance, proactively identifying risks, resolving blockers, and escalating issues as needed
How you'll measure success:
- Accuracy and timeliness of portfolio reporting across all active projects
- On-time delivery of projects through effective tracking, prioritization, and escalation
- Visibility and alignment across stakeholders on project status, risks, and priorities
- Effectiveness of LIR management and capital planning coordination
What you're great at:
- Managing complex programs with multiple concurrent projects and stakeholders
- Building structure and clarity in fast-paced, ambiguous environments
- Driving accountability without direct authority across cross-functional teams
- Analyzing data and translating it into actionable insights and priorities
- Communicating clearly and effectively with both technical and non-technical stakeholders
How You'll be Rewarded:
At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.
We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The total compensation range for this role is $140,000.00-$190,000.00 / year depending on level of skills and experience.
This range represents the combined base salary and incentive compensation consistent with our current compensation program for this position at CLEAR. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.
We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.
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